Store Policies

SHIPPING

All orders will be shipped through USPS First Class Mail, unless the total weight of the order exceeds 15oz or the upgrade to priority is paid by the customer. We charge $5 minimum for First Class shipping, and add $3 per additional item ordered. 

If you are looking at a larger order and are concerned about the shipping cost, please reach out to us for a personalized shipping quote. 

RETURNS

BonyBees accepts returns on candle and unopened wax melt purchases within three (3) days of delivery acknowledgement from USPS, and will refund the order total minus damages and shipping. Lotions and Lip Balms are not eligible for returns for hygiene reasons. 

If an item arrives damaged, the customer is responsible for documenting the state of the parcel and packing via photos. We are happy to refund or partially refund for items damaged in shipment minus the cost of return shipping. Items must be returned, even broken, for any funds to be returned.